Solved: Deleting Account + Direct Debit

Andy · ‎20-03-2019

Hello!

I would like to discontinue with my contract and have my Direct Debit out of the O2 System!

How would i go about this? All options i have seen online have not worked! What do i do?

Respond ASAP!!

MI5 · ‎20-03-2019

Hi @Andy this isn't O2 but how to cancel here https://community.o2.co.uk/t5/How-to-Guides/Cancelling-Your-Contract-A-Guide/ba-p/566774

I'd advise you to cancel your DD yourself with your bank after O2 have taken the final payment.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎20-03-2019

Hi @Andy this isn't O2 but how to cancel here https://community.o2.co.uk/t5/How-to-Guides/Cancelling-Your-Contract-A-Guide/ba-p/566774

I'd advise you to cancel your DD yourself with your bank after O2 have taken the final payment.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Anonymous · ‎20-03-2019

@Andy This is not o2. This is a customer to customer forum. Follow the guide above for cancelling but do not cancel your direct debit until you receive a zero bill from O2

EmilieT · ‎21-03-2019

Hey @Andy , and welcome to the Community

Did you get a chance to look through the guide above yet? Please let us know if you have any further questions, or any feedback based on your experience that you'd like us to pass on to the Business.

→ Access for You: Registration - Find out how to register for our Access for You service.
→ Want to chat with other fellow-minded members? Head to our Off-topic section for some interesting chit-chat.
→ Check out our Priority board for tickets & offers updates, and to discuss all things Priority-related!
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