cancel
Showing results for 
Search instead for 
Did you mean: 

Deleting Account + Direct Debit

Andy
Level 1: Joiner
  • 1 Posts
  • 1 Topics
  • 0 Solutions
Registered:

Hello!

 

I would like to discontinue with my contract and have my Direct Debit out of the O2 System! 

How would i go about this? All options i have seen online have not worked! What do i do?

 

Respond ASAP!!

Message 1 of 4
1,017 Views
1 ACCEPTED SOLUTION

Accepted Solutions

MI5
Level 94: Supreme
  • 143422 Posts
  • 632 Topics
  • 27489 Solutions
Registered:

Hi @Andy this isn't O2 but how to cancel here https://community.o2.co.uk/t5/How-to-Guides/Cancelling-Your-Contract-A-Guide/ba-p/566774 

I'd advise you to cancel your DD yourself with your bank after O2 have taken the final payment.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

View solution in original post

Message 2 of 4
1,011 Views
3 REPLIES 3

MI5
Level 94: Supreme
  • 143422 Posts
  • 632 Topics
  • 27489 Solutions
Registered:

Hi @Andy this isn't O2 but how to cancel here https://community.o2.co.uk/t5/How-to-Guides/Cancelling-Your-Contract-A-Guide/ba-p/566774 

I'd advise you to cancel your DD yourself with your bank after O2 have taken the final payment.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 2 of 4
1,012 Views

Anonymous
Not applicable

@Andy  This is not o2. This is a customer to customer forum. Follow the guide above for cancelling but do not cancel your direct debit until you receive a zero bill from O2

Message 3 of 4
988 Views

EmilieT
Former Staff
  • 5434 Posts
  • 304 Topics
  • 65 Solutions
Registered:

Hey @Andy , and welcome to the Community Wave

 

Did you get a chance to look through the guide above yet? Please let us know if you have any further questions, or any feedback based on your experience that you'd like us to pass on to the Business. 

Access for You: Registration - Find out how to register for our Access for You service.
Want to chat with other fellow-minded members? Head to our Off-topic section for some interesting chit-chat.
Check out our Priority board for tickets & offers updates, and to discuss all things Priority-related!
Welcome to O2! - New to O2? Find out all you need to know to get started!


If you'd like to take part, why not register? slight_smile
signature

Message 4 of 4
923 Views