on 12-04-2013 09:05
on 12-04-2013 09:05
I've been an O2 cutomer for ten years, and currently have three handsets, and am seriously thinking of leaving O2.
Over the last four or five days I have found it hard to contact other O2 users. Phoning my wife or son goes straight to voicemail, and after lining up the phones beside each other, they all have full signal, 3G and 2G. It also happened with several friends who would have been on different cell towers.
I have tried diasbling data, still the same. three out of five calls go straight to voicemail.
This has happened before, but usually a reset of network settings and/or rebooting the phone/s sorts the problem out. Not this time.
Texts have also taken between 12-24 hours to come through.
Phoning landlines works just fine. The phones I have are an iphone 4S and two Xperia S'.
I've phoned O2 several times and get a metaphorical shrug "All is showing fine here".
Looking around the web I see various theories about O2 prioritising data over voice. But this still happens even when I completely disable data.
I'm at my wits end, and if this cannot be resolved, would I have grounds for early contract termination?
Solved! Go to Solution.
on 10-03-2014 18:11
on 10-03-2014 18:11
10th March I lve near Ramsey Cambs since last Friday full signal but anyone phones me it goes straight to voicemail everyone I have spoken to on O2 has problems AGAIN
on 15-05-2014 23:40
I have been having this problem for a couple of months now. Most of my calls go to voicemail and it can sometimes be hours later that I get a text to let me know I have missed a call. I spoke to a Guru online who told me it was a sim card issue. They sent me a brand new 4G sim card but it still keeps happening. I have several friends all on o2 who are having the same problems.
on 15-05-2014 23:47
on 15-05-2014 23:47