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Defer bill

AshJamie19
Level 1: Joiner
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on ‎07-04-2020 15:20

on ‎07-04-2020 15:20

Is it possible to defer my bill for 3 month due to the current Covid-19 pandemic?
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gmarkj
Level 67: Unsung hero
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on ‎07-04-2020 15:31

on ‎07-04-2020 15:31

You would need to call customer services to discuss it @AshJamie19.
All of the numbers and ways to do this are below:
https://community.o2.co.uk/t5/Other-Products-and-Services/Coronavirus-Covid-19-Community-Help-and-Su...

Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).


Link to our guide on how to contact them can be found here

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