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Declined Upgrade?

mobilemandan
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Anyone on Switch Up been declined when upgrading?

 

In the past the system used to ask can you afford the new price and unless you owed money would automatically accept the upgrade and process

 

Heard now o2 may full credit check for upgrade so was wondering if anyone  has been declined on upgrading recently 

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MI5
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@mobilemandan 

No reports on here of anyone failing a check on switch up.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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madasaf1sh
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@mobilemandan 

 

Done lots of switch ups and not been declined as yet...

 

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iPhone 16 Pro Max - o2 and Spusu
Xperia 1V - Spusu

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This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company
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MI5
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We'd certainly hear about it if there were any.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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mobilemandan
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When was the last time you did a Switch Up?  Thanks

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madasaf1sh
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About a month ago.... @mobilemandan to an S23 Ultra

--
iPhone 16 Pro Max - o2 and Spusu
Xperia 1V - Spusu

--
This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company
Message 6 of 9
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MI5
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My daughter did one on Thursday last week.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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mobilemandan
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Just thought would revive this thread to see if any more people had upgraded or been declined on Switch Up especially with this new system in place.  Always good to see different feedback from people when new phones are due out soon wink

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MI5
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Still no reports on here @mobilemandan 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 9 of 9
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