Declined Upgrade?

mobilemandan · ‎23-12-2023

Anyone on Switch Up been declined when upgrading?

In the past the system used to ask can you afford the new price and unless you owed money would automatically accept the upgrade and process

Heard now o2 may full credit check for upgrade so was wondering if anyone has been declined on upgrading recently

MI5 · ‎23-12-2023

@mobilemandan

No reports on here of anyone failing a check on switch up.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

madasaf1sh · ‎24-12-2023

@mobilemandan

Done lots of switch ups and not been declined as yet...

- Xperia 1V - o2 and Spusu
- Pixel 8 Pro - o2 and Vodafone UK

MI5 · ‎24-12-2023

We'd certainly hear about it if there were any.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

mobilemandan · ‎24-12-2023

When was the last time you did a Switch Up? Thanks

madasaf1sh · ‎24-12-2023

About a month ago.... @mobilemandan to an S23 Ultra

- Xperia 1V - o2 and Spusu
- Pixel 8 Pro - o2 and Vodafone UK

MI5 · ‎24-12-2023

My daughter did one on Thursday last week.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

mobilemandan · ‎12-01-2024

Just thought would revive this thread to see if any more people had upgraded or been declined on Switch Up especially with this new system in place. Always good to see different feedback from people when new phones are due out soon

MI5 · ‎12-01-2024

Still no reports on here @mobilemandan

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

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