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Level 1: Joiner
Posts: 3
Registered: ‎03-10-2018
Accepted Solution

Debt management

I need to find the address for debt management team or the email address ASAP please can anyone help
Posts: 88,105
Topics: 532
Solutions: 11,335
Registered: ‎04-04-2012

Re: Debt management

[ Edited ]

Call 202 and ask for the payment management team http://www.o2.co.uk/contactus 

or help here https://www.o2.co.uk/help/account-and-billing/payment-support with a direct number 0800 902 0217.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone7 (EE)
Level 1: Joiner
Posts: 3
Registered: ‎03-10-2018

Re: Debt management

I need to send correspondence to them but they said there is a separate address for debt collection department they said can find it online but I can’t
Posts: 88,105
Topics: 532
Solutions: 11,335
Registered: ‎04-04-2012

Re: Debt management

If we've asked you to send us any documents, use this address:

O2 Correspondence Team
PO BOX 694
Winchester
SO23 5AP
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone7 (EE)
Level 1: Joiner
Posts: 3
Registered: ‎03-10-2018

Re: Debt management

I got told the post code started with LO
Posts: 88,105
Topics: 532
Solutions: 11,335
Registered: ‎04-04-2012

Re: Debt management

@Martin-O2 any ideas mate?
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone7 (EE)
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Level 63: Greatness Assured
Posts: 12,538
Registered: ‎31-03-2010

Re: Debt management

@Tashax There is no LO postcode. https://en.wikipedia.org/wiki/List_of_postcode_districts_in_the_United_Kingdom

According to this link, SO is Winchester, so that is correct.

I DO NOT WORK FOR O2

Community Manager
Posts: 5,937
Registered: ‎18-02-2016

Re: Debt management

Cheers for the tag @MI5

 

@Tashax did you mean the credit referrals team or was it definitely the debt management team you needed? 

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