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Tashax · ‎03-10-2018

I need to find the address for debt management team or the email address ASAP please can anyone help

MI5 · ‎03-10-2018

If we've asked you to send us any documents, use this address:

O2 Correspondence Team
PO BOX 694
Winchester
SO23 5AP

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎03-10-2018

Call 202 and ask for the payment management team http://www.o2.co.uk/contactus

or help here https://www.o2.co.uk/help/account-and-billing/payment-support with a direct number 0800 902 0217.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Tashax · ‎03-10-2018

I need to send correspondence to them but they said there is a separate address for debt collection department they said can find it online but I can’t

MI5 · ‎03-10-2018

If we've asked you to send us any documents, use this address:

O2 Correspondence Team
PO BOX 694
Winchester
SO23 5AP

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Tashax · ‎03-10-2018

I got told the post code started with LO

MI5 · ‎03-10-2018

@Martin-O2 any ideas mate?

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Bambino · ‎03-10-2018

@Tashax There is no LO postcode. https://en.wikipedia.org/wiki/List_of_postcode_districts_in_the_United_Kingdom

According to this link, SO is Winchester, so that is correct.

I DO NOT WORK FOR O2

Martin-O2 · ‎04-10-2018

Cheers for the tag @MI5.

@Tashax did you mean the credit referrals team or was it definitely the debt management team you needed?

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