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Date speed after 4G upgrade

Anonymous
Not applicable

Hello, 

 

02 recently informed me that the network in my area (Stirling, Scotland) has been upgraded to 4G.

 

Shortly after this I started experiencing slower / intermittent data speeds, both for up and downloads.   

 

This is still the situation nearly 6 weeks after the upgrade. 

 

Is there anybody else that have had a similar experience?

 

Regards,

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Anonymous
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So it seems all good things come to those that wait....Speed test 22 Sept.JPG

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jonsie
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Beenherebefore
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"has been" or "is being" ?

The latter would explain the problem
"My life is a facsimile of a sham"
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MI5
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They may still working on it.
It was a few weeks when they upgraded my area to 4g
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
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Beenherebefore
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https://www.mastdata.com/37/37_map_mobile_mast.aspx?Table=15&AdTyID=43&ROName=stirling&Z=14

shows lots of planning applications in the Stirling area
"My life is a facsimile of a sham"
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Anonymous
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It will take a little while to settle down but will get back to normal 

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gmarkj
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Depending on the number of users in the area they sent that message too the mast may also be under an increased strain due to usage which could affect speeds...

Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).


Link to our guide on how to contact them can be found here

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Marjo
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Hi @Anonymous, how are you doing with the speed - have you noticed any improvement since?

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Anonymous
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Unfortunatly not - in fact the last three days have been the worst - this was last night.Data speed test

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jonsie
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@Anonymous wrote:

Unfortunatly not - in fact the last three days have been the worst - this was last night.Data speed test


That's abysmal !! 

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