New sim after old sim had a bar put on it. Activated new sim, can call and txt but no data. Checked setting, turned phone on and of about a million times. Reset network settings. Still no data. Been on the phone to O2 all week to sort sim out and in the O2 shop twice so far. Losing the will to live 🤣
We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this
You would think so, but sadly not the case these days unfortunately.
All I can do from here is ask @O2Ellie to see if she can help you?
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