cancel
Showing results for 
Search instead for 
Did you mean: 

Data

Oliverwild
Level 1: Joiner
  • 3 Posts
  • 2 Topics
  • 0 Solutions
Registered:

Paid my bill but 4G isn’t working 

Message 1 of 2
295 Views
1 ACCEPTED SOLUTION

Accepted Solutions

pgn
Level 74: Whizz kid
  • 35208 Posts
  • 223 Topics
  • 1558 Solutions
Registered:

If you were cut off, it normally takes a day, during the week, for service to be restored. Nothing happens at the weekend, though - so keep rebooting your phone from Monday morning, @Oliverwild.

If you need to call O2, call any of the numbers in here at around 08:15 UK time tomorrow morning - the 0800 number can be called using Skype, as your phone has no service: Guide: Coronavirus Community Help and Support - good luck!

View solution in original post

Message 2 of 2
280 Views
1 REPLY 1

pgn
Level 74: Whizz kid
  • 35208 Posts
  • 223 Topics
  • 1558 Solutions
Registered:

If you were cut off, it normally takes a day, during the week, for service to be restored. Nothing happens at the weekend, though - so keep rebooting your phone from Monday morning, @Oliverwild.

If you need to call O2, call any of the numbers in here at around 08:15 UK time tomorrow morning - the 0800 number can be called using Skype, as your phone has no service: Guide: Coronavirus Community Help and Support - good luck!

Message 2 of 2
281 Views