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Toni1965
Level 1: Joiner
  • 1 Posts
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Why Carnt I use my Data

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Cleoriff
Level 94: Supreme
  • 106359 Posts
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@Toni1965 

Where Are you Located? In the UK or abroad? Have recently taken out a new contract.

Best thing is you call O2.

Call 202 from your mobile or 0344 809 0202

If you have no access to a phone then use Skype to call 0800 032 1402

All other numbers and methods of contact are in this guide

Guide: Coronavirus Community Help and Support 

When you call, you will be asked for the reason you are calling,

Stay silent for 15 seconds and you will be taken to the keypad options.

Press 2 for Everything Else

Press 5 for More Options

Press 7 for Anything Else which will put you though to an advisor.

Press Upgrade, Lost/Stolen or Fraud if you have to.

8am is the best time to call

*The Game Is On*

Girl in a jacket
Message 2 of 3
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Martin-O2
Community Manager
Community Manager
  • 7841 Posts
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Registered:

Hi @Toni1965 are you still having issues using your data?

COVID-19 support - Help and support from O2 during the lockdown
Access for You: Registration - Find out how to register for our Access for You service.
Just joined the community or thinking of registering? Check out this handy starter guide!
Have a query about your account? login to My O2 for help


If you'd like to take part, why not register? slight_smile
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