Data

[Ianjtice]

Just upgraded amd my data has gone through the roof.
My previous contract was sim only 5gb, and lasted ages.
Is there a way I can view where my data has gone?
Thanks

[O2LaurenC]

Hello @Ianjtice which device do you use?

On most Android and iPhone devices, under "mobile data" in your settings, you will be able to see which applications are using your data. 

[Cleoriff]

@Ianjtice 

You can check your phone for data usage in your MyO2 http://www.o2.co.uk/myo2

Normally You Tube or other videos and FB are the culprits.

You can turn off apps running in the background....

If you need additional help then call O2 on any number in this guide Guide: Coronavirus Community Help and Support 

[Anonymous]

When you say upgraded did you upgrade your phone?

If so it could be the phone updating it's OS and apps.