Data

kd23 · ‎08-07-2020

Hi. I changed tarrif and selected the wrong one. i’ve chosen to change it but it won’t change until my billing date. i really need data as I am rarely near any wifi but i can’t add a bolt in while I’m waiting for the tarrif to change. is there any way around this? TiA for any help x

bigdavie88 · ‎08-07-2020

You need to call o2 and ask them to change the tariff change date.

MI5 · ‎08-07-2020

@kd23

Call customer service who can change your tariff early for you.

All numbers to try here Guide: Coronavirus Community Help and Support

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

kd23 · ‎08-07-2020

can’t get hold of anyone on the phone

Cleoriff · ‎08-07-2020

@kd23

Try again in the morning. 8am id the best time to call. You have to persevere.

Veritas Numquam Perit

MI5 · ‎08-07-2020

Try all the numbers on the link I gave you @kd23

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

O2

Data

Bereavement Change of Name on Account Process

Laptop fault?

Being charged for an account that i didnt ask for

Arrears

inflation