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Rob3
Level 1: Joiner
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My data had been halved spoke to customer service for half hour on Thursday , said sorry and it would be back within 24 hours .... sat eve , still nothing .... not impressed
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Anonymous
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@Rob3 @Call them again & chase them up but as it’s a weekend nothing will be done until Monday probably 

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MI5
Level 94: Supreme
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@Rob3 

Is it showing as a bolt on?

https://community.o2.co.uk/t5/How-to-Guides/Where-is-my-discount-or-Extra-Data/bc-p/1075494

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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jonsie
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Rob3
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I fully understand , it’s always shown the full 8gb ( inclusive of additional 4) on app , now suddenly changed .. something happened from o2

Thank you for suggestions
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MI5
Level 94: Supreme
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Additional data deals may only last for 12 or 24 months.
How long have you had the contract?
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 6 of 6
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