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Sheuly
Level 1: Joiner
  • 2 Posts
  • 2 Topics
  • 0 Solutions
Registered:

on ‎13-10-2023 20:04

on ‎13-10-2023 20:04

Way is nothing working on my phone as there’s no outstanding on my account? Date, call, message is not working. Why am I being charged for my allowance if I can’t use it? 

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MI5
Level 94: Supreme
  • 151782 Posts
  • 650 Topics
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Registered:

on ‎13-10-2023 20:25

on ‎13-10-2023 20:25

@Sheuly 

This is a customer to customer community, not O2.
You need to contact O2.
Message them on Social Media. Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) or give them a call on 202 or 0344 809 0202 (contract) 4445 or 0344 8090222 (PAYG)

Guide: How can I sort out my network issues? 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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pgn
Level 77: Grand Master
  • 39886 Posts
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on ‎13-10-2023 20:25

on ‎13-10-2023 20:25

Guide: How can I sort out my network issues? may help, @Sheuly - good luck!

Links to O2 Social Media Team here
NoAccountAccess

O2CommunityAward


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