This website uses cookies. By clicking Accept, you consent to the use of cookies. Click Here to learn more about how we use cookies.
Accept
Reject
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 

Data

Go to solution
Stephbouckley
Level 1: Joiner
  • 2 Posts
  • 1 Topics
  • 0 Solutions
Registered:

on ‎14-04-2022 21:03

on ‎14-04-2022 21:03

Hi,

I just need to check my data allowance? My tariff says I have 100gb of data each month however my phone is saying I have 2 gb? I have screenshots to explain if needed but right now I'm apparently out of data and I know I haven't used100gb? Could you let me know what's going on with this please? 

Message 1 of 4
1,108 Views
0 Kudos
1 ACCEPTED SOLUTION

Accepted Solutions

Go to solution
MI5
Level 94: Supreme
  • 151755 Posts
  • 650 Topics
  • 28843 Solutions
Registered:

on ‎14-04-2022 21:10

on ‎14-04-2022 21:10

@Stephbouckley 

You need to change the data limit in your phone settings to 100gb or it will cut off your data when you reach the 2gb it's currently set to.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

Message 2 of 4
1,105 Views
3 REPLIES 3

Go to solution
MI5
Level 94: Supreme
  • 151755 Posts
  • 650 Topics
  • 28843 Solutions
Registered:

on ‎14-04-2022 21:10

on ‎14-04-2022 21:10

@Stephbouckley 

You need to change the data limit in your phone settings to 100gb or it will cut off your data when you reach the 2gb it's currently set to.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 2 of 4
1,106 Views

Go to solution
Stephbouckley
Level 1: Joiner
In response to MI5
  • 2 Posts
  • 1 Topics
  • 0 Solutions
Registered:

on ‎14-04-2022 21:28

on ‎14-04-2022 21:28

Great thank you  appreciate the help  it's all sorted 👍 😀 

Message 3 of 4
1,097 Views

Go to solution
MI5
Level 94: Supreme
In response to Stephbouckley
  • 151755 Posts
  • 650 Topics
  • 28843 Solutions
Registered:

on ‎14-04-2022 22:37

on ‎14-04-2022 22:37

You're welcome @Stephbouckley 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 4 of 4
1,087 Views
Top Kudoed Authors
View All
Top