on 11-11-2020 00:26
on 11-11-2020 00:36
That shouldn't happen without informing you @Andy171
O2 do reserve the right to change terms but they must inform you and allow you to leave your contract without penalty if you deem the change unfair
At this point your first option should be to call again and ask for an explanation.
It's possible that it could simply be an error on the part of the adviser you spoke to.
on 11-11-2020 03:38
on 11-11-2020 03:38
on 11-11-2020 10:30
on 11-11-2020 10:30