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Data

Kudzi1608
Level 1: Joiner
  • 4 Posts
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I had my phone for 19 months and since August my Data is finishing in a short time before end of the month. I am always using wifi at home and at work and wondering why yet I am on a monthly pay. I have tried to contact 02 but I cant get hold of anyone to talk to. Can someone help?
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Cleoriff
Level 94: Supreme
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@Kudzi1608 

We have no accesss to any acount here.

Call O2 using any numbers in this guide

Guide: Coronavirus Community Help and Support 

Advice from an O2 Guru regarding a way to get through:

If you call 202, when it comes to the reason you are calling, stay silent for 15 seconds and you will be taken to the keypad options.

Press 2 for Everything Else

Press 5 for More Options

Press 7 for Anything Else which will put you though to someone.

Also, press Fraud or Lost and Stolen if given that option.

 

Veritas Numquam Perit

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