on 20-07-2020 13:21
Hi my data has been disconnected and I’ve been trying to contact 02 but no response any help
on 20-07-2020 13:26
O2 Guru advice on calling O2:
If you call 202, when it comes to the reason you are calling stay silent for 15 seconds and you will be taken to the keypad options.
Press 2 for Everything Else
Press 5 for More Options
Press 7 for Anything Else which will put you though to someone.
on 20-07-2020 13:37
on 20-07-2020 13:37
Hi I have tried to the option that you provide and it is not working
on 20-07-2020 13:42
on 20-07-2020 13:42
Other numbers we know on the community here Guide: Coronavirus Community Help and Support
on 20-07-2020 13:44
on 20-07-2020 13:44
@Sutton Try the numbers in this link: Guide: Coronavirus Community Help and Support
Because you're not buying anything, O2 doesn't consider your call important, so use the Lost/Stolen or Fraud option if you have to, to get through. Otherwise you'll just be disconnected.
on 28-07-2020 16:11