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Data whilst abroad

Dave81
Level 1: Joiner
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on ‎04-10-2020 21:23

on ‎04-10-2020 21:23

I am currently in Spain and cannot access any data, all was working perfectly only two months ago. What should I do?

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MI5
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on ‎04-10-2020 21:34

on ‎04-10-2020 21:34

@Dave81 

If you have an iPhone, change your data apn to "mobile.o2.co.uk"

How long have you been abroad for as yoou are only allowed 63 days in any 4 month period before your useage is restricted.

For any other help, contact O2 Guide: Coronavirus Community Help and Support or http://www.o2.co.uk/contactus

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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