on 17-08-2021 19:35
I have just got a new phone, but unfortunately the data does not seem to work.... My phone will only link to the internet but not the data whilst I'm out and about....would be really grateful for any advice!!!
on 17-08-2021 20:17
Have you got mobile data turned on whilst out and about? You don't say what phone you have but if it's an iPhone you need to make sure you have an iData Bolt on.
Take a look at these guides about connecting your phone to data services
https://community.o2.co.uk/t5/Apple/Connecting-iPhone-to-Data-Services/m-p/544210#U544210
or if it's an Android phone
https://community.o2.co.uk/t5/Android/Connecting-Android-Phone-to-Data-Services/m-p/544202#U544202
Veritas Numquam Perit
on 17-08-2021 20:25
Are calls and texts working ok?
on 23-08-2021 16:29
Hi @Lou77 did you manage to get your data activated?
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