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Data usage

Timbo1
Level 1: Joiner
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Hello,

 

My phone is using so much data all of a sudden. When I add on bolt ons it goes in 5mins. Have checked my phone and everything seems normal.

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Cleoriff
Level 94: Supreme
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@Timbo1  Go into settings and check which apps are using most data. Turn off any which are running in the background. Also turn off mobile data and use Wifi when you can.

Veritas Numquam Perit

Girl in a jacket

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MI5
Level 94: Supreme
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@Timbo1 

You need to contact O2 to find out when it is been used.
All numbers are in this guide Guide: Coronavirus Community Help and Support 
Or 202 from your O2 mobile.
Advice from an O2 Guru to get through:
When you call 202, you will be asked for the reason you are calling.
Stay silent for 15 seconds and you will be taken to the keypad options.
Press 2 for Everything Else
Press 5 for More Options
Press 7 for Anything Else which will put you though to someone.
You can also try saying "Upgrade" or "Fraud" to be connected to an advisor.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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Cleoriff
Level 94: Supreme
  • 122361 Posts
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  • 7457 Solutions
Registered:

@Timbo1  Go into settings and check which apps are using most data. Turn off any which are running in the background. Also turn off mobile data and use Wifi when you can.

Veritas Numquam Perit

Girl in a jacket
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