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Data usage

Gooderos
Level 1: Joiner
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on ‎06-09-2023 12:30

on ‎06-09-2023 12:30

My long-standing mobile account, (having  been transferred from Virgin to O2) is now limited to 25mb when travelling. How can I track my data usage when abroad. I understand that sometimes use takes a while to hit the account. Thanx

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Enlli
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on ‎06-09-2023 12:37

on ‎06-09-2023 12:37

It's 25MB in any charge period, so technically if your account refreshes you will get more.

Personally, I would note my usage in My O2 and add on from there.

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.
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MI5
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on ‎06-09-2023 12:42

on ‎06-09-2023 12:42

It's 25Gb not Mb

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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jonsie
Level 94: Supreme
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on ‎06-09-2023 14:53

on ‎06-09-2023 14:53

Check on your own phone settings

Social Media Support ~ O2
THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS
2020-Awards-jonsie


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