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Data usage

Adam28
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on ‎25-05-2019 20:23

on ‎25-05-2019 20:23

So I accidentally had my hot-spot / tethering turned on for a couple hours with no other device's we're connected. I woke up to no data left it had used 11.25gb in a couple of hours!!! Is this normal I've not had this problem before
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Bambino
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on ‎25-05-2019 20:56

on ‎25-05-2019 20:56

@Adam28  Check to see if you have any apps running in the background that you aren't aware of.

I DO NOT WORK FOR O2



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MI5
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on ‎25-05-2019 22:15

on ‎25-05-2019 22:15

Sounds like someone or something was connected and downloading a huge file or streaming some movies.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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jonsie
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on ‎25-05-2019 23:17

on ‎25-05-2019 23:17

Something was connected to your hot spot at some stage. There's no other rational explanation to be quite honest.

Click Here For Social Media Support Links VirginmediaO2
THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS
2020-Awards-jonsie


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