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on 18-11-2021 10:46
My remaining data has been stuck at 19.7 GB (out of 20) for several days. I am pretty certain I have used considerably more data than this. How often should this update?
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on 18-11-2021 13:29
At least once every 24 hours.
We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this
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Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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on 18-11-2021 13:29
At least once every 24 hours.
We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this
Thanks
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

