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Anonymous
Posts: 0

Data speeds?

I was just wondering what the average speed should be as I think my data speed is absolutely appauling and somewhat unsable 99.9% of the time.
I ran a speed test using the Speedtest.net app, and it keeps coming back between 0.02mbps and 20kbps.... I'm not sure whether this would be classed as terrible, as I'm not sure how much the network is actually capable of?
Thanks Smiley Happy
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Posts: 27,019
Topics: 247
Solutions: 1,614
Registered: ‎29-07-2008

Re: Data speeds?

This will depend on the signal in your area, check it here:
http://status.o2.co.uk/
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Sky Unlimited Broadband - Windows 10 - Nexus 4 Android 5.1.1
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Anonymous
Posts: 0

Re: Data speeds?

I get 5 out of 5 for everything... hmmm :/
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Posts: 16,431
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Registered: ‎13-08-2008

Re: Data speeds?

What phone?
How old is the sim? Has the sim got 3G in the numbers
iPhone 11 Pro 256gb on unlimited data
iPad Pro 11” 2018 256gb refresh o2 family discount
Apple Watch series 4
My first mobile was in 1995 a CM-R111 from sony on Cellnet.
Henstridge Rural South Somerset (Full 4g 3G 2g indoor coverage) Remember we are all customers here not customer services

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Anonymous
Posts: 0

Re: Data speeds?

It's a Samsung Galaxy S ad the sim is only about 15 months old.
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Posts: 16,431
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Registered: ‎13-08-2008

Re: Data speeds?

And what modes are set ate you allowing utms or 3G is it set to gsm only?
iPhone 11 Pro 256gb on unlimited data
iPad Pro 11” 2018 256gb refresh o2 family discount
Apple Watch series 4
My first mobile was in 1995 a CM-R111 from sony on Cellnet.
Henstridge Rural South Somerset (Full 4g 3G 2g indoor coverage) Remember we are all customers here not customer services

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Anonymous
Posts: 0

Re: Data speeds?

It is set to GSM/WCDMA (auto mode )
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Posts: 16,431
Topics: 295
Kudos: 1,850
Ideas: 6
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Registered: ‎13-08-2008

Re: Data speeds?

Is this slow speedtest in one place or everywhere ?
iPhone 11 Pro 256gb on unlimited data
iPad Pro 11” 2018 256gb refresh o2 family discount
Apple Watch series 4
My first mobile was in 1995 a CM-R111 from sony on Cellnet.
Henstridge Rural South Somerset (Full 4g 3G 2g indoor coverage) Remember we are all customers here not customer services

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Anonymous
Posts: 0

Re: Data speeds?

Everywhere - was in town today, and there was absolutely no change in the level of service compared to what it's like back home, where I only get 2 out of 5 connection, and at my uni halls, where I am just now, which is supposed to get 5 out of 5.
Hope that makes sense!
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Posts: 16,431
Topics: 295
Kudos: 1,850
Ideas: 6
Solutions: 1,316
Registered: ‎13-08-2008

Re: Data speeds?

could be congestion but try forcing the wcdma option if you can
Also double check your sim card has 3g on it and also ensure you have all the correct settings for the apns etc and any options to use are ticked not sure on your phone for all the available options. see here http://mobileguide.o2.co.uk/devices/ select your phone from there
also check the coverage maps http://www.o2.co.uk/coveragechecker again selecting your phone what colour are you in for 2g and 3g?
iPhone 11 Pro 256gb on unlimited data
iPad Pro 11” 2018 256gb refresh o2 family discount
Apple Watch series 4
My first mobile was in 1995 a CM-R111 from sony on Cellnet.
Henstridge Rural South Somerset (Full 4g 3G 2g indoor coverage) Remember we are all customers here not customer services