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Data signal

Ian87
Level 1: Joiner
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on ‎05-07-2020 20:57

on ‎05-07-2020 20:57

Hi I live in the Basildon Area SS15 area code and the last two weeks mine and my partners 4g data and internet connection has been terrible on our mobiles? We haven’t received any texts from 02 about possibly having poor signal ? Can anyone enlighten me please as to why it’s so poor lately? Thanks in advance

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O2Sarah
O2 Support
O2 Support
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on ‎05-07-2020 21:02

on ‎05-07-2020 21:02

Hi

You can check and report signal issues on the below website.

I hope the issue gets resolved quickly.


status.o2.co.uk/
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MI5
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In response to O2Sarah
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on ‎05-07-2020 21:47

on ‎05-07-2020 21:47

@Ian87 

Service status microsite here O2 Service Status

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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