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Data sharing

Ainedonaghy
Level 1: Joiner
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on ‎23-05-2020 17:57

on ‎23-05-2020 17:57

Hi there

I have two lines on my account. I have one Sim only 12gb plan for my sister, and I have a device (my iPhone) with 1gb of data. I upgraded my sister’a tariff a few months ago to a ‘sharer plan’ so I can share data between the two lines. I Still don’t have the option to do this on the myo2 app or online. How can I activate data sharing??
Any help would be appreciated thanks
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Cleoriff
Level 94: Supreme
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on ‎23-05-2020 18:29

on ‎23-05-2020 18:29

Hi @Ainedonaghy 

https://www.o2.co.uk/sharer-plans 

Give O2 a call. All numbers in this guide Guide: Coronavirus Community Help and Support 

Veritas Numquam Perit

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MI5
Level 94: Supreme
In response to Cleoriff
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on ‎23-05-2020 18:33

on ‎23-05-2020 18:33

@Ainedonaghy 

Set the one you want as a lead device in your MyO2.

You then need to upgrade the other tariff to a sharer plan tariff to use the data from the other one.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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