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Data service

CheesyLee
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on ‎18-07-2021 13:44

on ‎18-07-2021 13:44

Why is it taking over 7 days (and still counting) to repair/replace the faulty mast covering the Harlow, Essex area (CM19) I'm getting less than 2mb constantly!
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CheesyLee
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on ‎18-07-2021 13:48

on ‎18-07-2021 13:48

Thank you
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MI5
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on ‎18-07-2021 13:56

on ‎18-07-2021 13:56

@CheesyLee 

There are many reasons why. Access to mast, type of fault, availability of spare parts etc, but it's not something that O2 ever share unfortunately.

Keep checking O2 Service Status for any updates.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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