cancel
Showing results for 
Search instead for 
Did you mean: 

Data roaming

Ds1
Level 1: Joiner
  • 1 Posts
  • 1 Topics
  • 0 Solutions
Registered:
Hi
I am in Menorca Spain , I have my data roaming on but unable to connect to the internet
Is Menorca free roaming on my tariff
Regards Dave
Message 1 of 3
214 Views
2 REPLIES 2

MI5
Level 94: Supreme
  • 127450 Posts
  • 614 Topics
  • 22137 Solutions
Registered:

@Ds1 

Yes roaming is included in your tariff.

Some things to try.
1 - Manually search for a different network.
2 - Reboot your phone
3 - Call customer service to check for any roaming bars.
4 - If using an iPhone, change data apn to "mobile.o2.co.uk"

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Message 2 of 3
210 Views

Martin-O2
Community Manager
Community Manager
  • 7998 Posts
  • 749 Topics
  • 93 Solutions
Registered:

Hey @Ds1 how are you getting on with this one? Any progress on getting your data roaming working? 

COVID-19 support - Help and support from O2 during the lockdown
Access for You: Registration - Find out how to register for our Access for You service.
Just joined the community or thinking of registering? Check out this handy starter guide!
Have a query about your account? login to My O2 for help


If you'd like to take part, why not register? slight_smile
signature

Message 3 of 3
190 Views