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Level 1: Joiner
Posts: 2
Registered: ‎19-05-2020

Data removed

I’m in a 24 month contract and my data has been removed from my account and I’m unable to use the Internet ??
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Posts: 80,242
Topics: 572
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Registered: ‎04-01-2009

Re: Data removed

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Level 1: Joiner
Posts: 2
Registered: ‎19-05-2020

Re: Data removed

Can someone contact me regarding payment support ?
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Posts: 101,761
Topics: 549
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Registered: ‎04-04-2012

Re: Data removed

[ Edited ]

@Laurenbrierley 

No sorry. We are all customers on here.

How to contact O2 Guide: Coronavirus Community Help and Support 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
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Posts: 80,242
Topics: 572
Solutions: 3,844
Registered: ‎04-01-2009

Re: Data removed

You can reach the Payment Management team on 0800 902 0217.
The opening times are:
Monday to Friday – 8am to 8pm
Saturday – 8am to 6pm
Sunday – 9am to 6pm

Other numbers

Guide: Coronavirus Community Help and Support 


Your phone will still get restricted automatically as no one has the relative skill to override the system. You will need to call again to be reconnected