on 19-05-2020 16:57
Are your payments up to date @Laurenbrierley
Check your postcode for any issues
Also try cleaning the sim and rebooting your phone
19-05-2020 17:03 - edited 19-05-2020 17:04
No sorry. We are all customers on here.
How to contact O2 Guide: Coronavirus Community Help and Support
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
on 19-05-2020 17:04
You can reach the Payment Management team on 0800 902 0217.
The opening times are:
Monday to Friday – 8am to 8pm
Saturday – 8am to 6pm
Sunday – 9am to 6pm
Your phone will still get restricted automatically as no one has the relative skill to override the system. You will need to call again to be reconnected