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Anonymous
Posts: 0

Data problems!

Hey I'm being charged £10.50 for only a 500mb data plan, when I should only be charged £5.11. I'm thinking about cancelling my current data plan and adding on the £5.11 data plan. Would I be able to do it?
At the moment I've cancelled it and it says underneath, "Sorry. There aren't any data Bolt Ons available with your tariff. If you want to buy a Bolt On, call us and we'll move you to one of our current tariffs" but I was wondering if I could 'reinstall' the bolt on (so to speak)
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Anonymous
Posts: 0

Re: Data problems!

On the tariffs just ended there was no data bolt on at all for the 50 minute plan, the 500mb data for 100 minutes was £10 and all others above this were £5. What plan were you on and what is your contract length?
If you move to a current plan there's no restriction on which data bolt on you can have as they are all now standardised.
This is the current range
http://www.o2.co.uk/tariffs/paymonthly
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Anonymous
Posts: 0

Re: Data problems!

Thanks for your reply. It is an 18 month contract that came with a HTC Desire, 100 minutes and unlimited texts. It was an upgrade. Ok, so if I get rid of the data plan I can just put on a bolt on data plan without any worries?
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Anonymous
Posts: 0

Re: Data problems!

You're not on a data plan as you have 100 minutes. What you have with the HTC is the £10 data bolt on that I described added to your tariff. If you want you can just remove tne data bolt on and save a tenner, but you would then be charged for data at £1 per day for each day it's used (which will be every day with your smartphone).
I too am on 100 minutes, on the new plan you can choose any data bolt so it would be worth checking how much you use per month. The tariff is £20.50 for 100 mins and 500 SMS plus either £3 for 100mb, £6 for 500 or £10 for 1GB. Mine is the latter but you can choose any.
The £6 and £10 bolt ons give you wifi and a number of mms too, the £3 one does not.
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Anonymous
Posts: 0

Re: Data problems!

Yes, I think I don't use that much data at all, having being brought up on pay per mb. So far since 03/03/11 I've only used around 184mb of my 500mb, and with only a little time to go. So do you think I could just use a One Off 500mb UK Data instead of a bolt on monthly plan? Will my unused data carry over do you think?
Thanks for your help
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Anonymous
Posts: 0

Re: Data problems!

I mean carry over from last months data, not the one off. Thanks
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Re: Data problems!

no data is not carried over lasts 1 month only
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Anonymous
Posts: 0

Re: Data problems!

No, as Adam says, it doesn't carry over so, if you use more than 100mb I would get the 500 mb bolt on. This would give you a total charge of £26.50, how does that compare with what you pay now?