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Jannieash
Level 1: Joiner
Jannieash
Posts: 1
Registered: ‎07-12-2018
Accepted Solution

Data disaster

on ‎07-12-2018 17:30

Will customers be compensated automatically.?
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Cleoriff
Posts: 68,024
Topics: 664
Registered: ‎14-01-2013

Re: Data disaster

on ‎07-12-2018 17:32

@Jannieash

Yes see official statement here https://community.o2.co.uk/t5/Welcome-News/O2-Network-Issues-6th-December-2018/m-p/1178649/highlight...

*The Game Is On*


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MI5
Posts: 86,144
Topics: 527
Solutions: 10,778
Registered: ‎04-04-2012

Re: Data disaster

on ‎07-12-2018 17:32

yes
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone7 (EE)
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Moderator DanielPA
Moderator
DanielPA
Posts: 51
Registered: ‎28-09-2018

Re: Data disaster

on ‎07-12-2018 17:47

Thanks for reporting issues with the network. As others have mentioned above, we have an official topic about this so we're locking this thread to keep the conversation in one please. Please use this thread for updates and to share your feedback. 

 

Thanks, 

 

The community team. 

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