Cookies on O2

We use cookies to help you get the best experience from our site and show you more relevant products. Carry on browsing without changing your settings if you agree to our use of cookies. See our cookie policy and find out how to manage cookies. The cookies we use include analytics and advertising cookies.

Welcome to the O2 Community

 
Has your question already been answered? See the community FAQ's

Pay Monthly

Reply
Level 1: Joiner
Jannieash
Posts: 1
Registered: ‎07-12-2018
Accepted Solution

Data disaster

on ‎07-12-2018 17:30

Will customers be compensated automatically.?
Report Content
Message 1 of 4 (358 Views)
0 Kudos
Cleoriff
Posts: 97,128
Topics: 758
Registered: ‎14-01-2013

Re: Data disaster

on ‎07-12-2018 17:32

@Jannieash

Yes see official statement here https://community.o2.co.uk/t5/Welcome-News/O2-Network-Issues-6th-December-2018/m-p/1178649/highlight...

*The Game Is On*

Most-Helpful-MemberFriendliest-MemberMost-Useful-GuideBest-Feedbacker
Report Content
Message 2 of 4 (346 Views)
0 Kudos
MI5
Posts: 114,233
Topics: 569
Solutions: 15,403
Registered: ‎04-04-2012

Re: Data disaster

on ‎07-12-2018 17:32

yes
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Report Content
Message 3 of 4 (346 Views)
Moderator
Moderator
DanielPA
Posts: 52
Registered: ‎28-09-2018

Re: Data disaster

on ‎07-12-2018 17:47

Thanks for reporting issues with the network. As others have mentioned above, we have an official topic about this so we're locking this thread to keep the conversation in one please. Please use this thread for updates and to share your feedback. 

 

Thanks, 

 

The community team. 

Report Content
Message 4 of 4 (292 Views)
0 Kudos