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Data calls and messages

Cara1
Level 1: Joiner
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My data hasn't worked for weeks even though my bill is fully paid, I also cannot receive messages and calls from some people (especially my childrens schools) this is so frustrating
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Cara1
Level 1: Joiner
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I've also tried calling o2 and getting intouch with gurus but due to coronavirus I'm getting no where 😭
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MI5
Level 94: Supreme
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@Cara1 

Guide: Coronavirus Community Help and Support 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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