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Data and Bolt ons

AndyC2
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I have recently purchased 2gb bolt ons of data, having used up my 3gb allowance of data before the end of the monthly period. These bolt ons of data have used up incredibly quick. My average usage is 2.5 gb per month. Is there any explanation for this ? I have spent £21 for extra data this month and very close to running out again within a couple of days. Very puzzling!   Any suggestions would be helpful.

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MI5
Level 94: Supreme
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@AndyC2 

Check the data usage app on your phone.

It will tell you what it is being used on.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

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MI5
Level 94: Supreme
  • 143424 Posts
  • 632 Topics
  • 27489 Solutions
Registered:

@AndyC2 

Check the data usage app on your phone.

It will tell you what it is being used on.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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Martin-O2
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@AndyC2 Did you get a moment to review your data use and if what was the result? 

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FraserMitchell
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I’ve also had this problem. I average use of 10GB per month (I get 15GB) and this month I ran out early, so I bout an extra 8GB and that ran out in an hour! It’s impossible to use that much that quickly
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