Data almost gone

DebM · ‎24-09-2019

How do I find out why my data has almost gone at the start of this month's billing cycle? Thanks.

DebM · ‎24-09-2019

How do I find out why my data has almost gone at the start of this month's billing cycle? Thanks.

Cleoriff · ‎24-09-2019

Hi @DebM

As we have no access to your account, the best way to find out is by calling customer services

Guide: How to find help & contact O2

Veritas Numquam Perit

MI5 · ‎24-09-2019

@DebM

Your phone has a data counter.

On Android go to Settings >WiFi and internet >Data usage or on iPhone go to Settings >Mobile data and scroll down.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Martin-O2 · ‎25-09-2019

Hey @DebM welcome to the community! Did you manage to find out what happened to your data?

→ COVID-19 support - Help and support from O2 during the lockdown
→ Access for You: Registration - Find out how to register for our Access for You service.
→ Just joined the community or thinking of registering? Check out this handy starter guide!
→ Have a query about your account? login to My O2 for help

If you'd like to take part, why not register?

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