Data allowance

[Anonymous]

Hi
I cannot see my data allowance either through the app or my account through the website. Been this way for a few days now.
Any help appreciated.

Thanks

[Anonymous]

Log into your myo2 on your mobile and it is on the first page. Amount of data you have left xx out of xxgb

[Anonymous]

You can send a text short code to O2 to recieve a text back detailing your remaining allowances too.

Payg is by texting BALANCE to 20202

Contract is by texting BALANCE 21202

[jonsie]

A blank text or just a full stop will work on contract....

[Anonymous]

"This information is not available at the moment. Please try again later"

This has been the message for a few days. 

[Anonymous]

This doesn't give data allowance just calls and texts. 

[Anonymous]

Hi @Anonymous 

When you say cannot see, do you mean you cant find it in the usual place or does it not show at all? if so do you get an error message.

The message for balance will have a link for the data usage , it wont tell you what it is.The link takes you to My o2, so if the problem is there it still wont allow you to see it....

[Bambino]

Sending a text will not give you your data remaining in the reply. If you're not able to see what you want to on your MyO2 page, contact Customer Service. 202 if Pay Monthly, 4445 if Pay & Go.

[Anonymous]

I get the same error message when following the link from the text. 

[Bambino]

Some phones have a Data Usage graph page in Settings that will tell you how much data you have used.