cancel
Showing results for 
Search instead for 
Did you mean: 

Data allowance

Ponyboy
Level 1: Joiner
  • 2 Posts
  • 1 Topics
  • 0 Solutions
Registered:
Hi there, I don't usually use even half of my data allowance, but I've burned through it all and I don't know why, can anyone please help?

Best wishes

Christopher
Message 1 of 3
96 Views
2 REPLIES 2

madasaf1sh
Level 47: Going Places
  • 2995 Posts
  • 24 Topics
  • 506 Solutions
Registered:
@Ponyboy

Do you have WiFi Assist on by any chance, as if the phone detects a problem with WiFi, then it will change to Mobile Data.

Also you can see in the phones app settings which app is using mobile data.
Current Phone: Motorola Razr 5g
I also have a Planet Computers Gemini

I work in IT as an Enterprise Messaging and Collaboration Tools Administrator (Office 365, Slack and much much more) and manage hardware both Mobile and Desktop / laptop, my desk is a bit like PC World

--
We are all customers and dont have access to any o2 accounts
Message 2 of 3
92 Views

Ponyboy
Level 1: Joiner
  • 2 Posts
  • 1 Topics
  • 0 Solutions
Registered:
Thank you so much for getting back to me.
I've just checked and Switch to mobile data and Turn on WiFi automatically are both switched off???
Message 3 of 3
88 Views