cancel
Showing results for 
Search instead for 
Did you mean: 

Data abroad

Steveeboy
Level 1: Joiner
  • 1 Posts
  • 1 Topics
  • 0 Solutions
Registered:

Why is my data not working in Spain?

I have a monthly tariff and it should work automatically, have I missed something?

Message 1 of 2
422 Views
1 ACCEPTED SOLUTION

Accepted Solutions

Cleoriff
Level 94: Supreme
  • 127772 Posts
  • 834 Topics
  • 7586 Solutions
Registered:

Hi @Steveeboy 

Some things to try

  1. Manually search for another network
  2. Reboot the phone
  3. If you have an iPhone change your data APN to "mobile.o2.co.uk"
  4. If still not working then contact O2 to remove the Roaming bar on your account

. If you message O2 on Facebook ( https://o2uk.co/O2CFB) , Twitter ( https://o2uk.co/O2CTW) or Instagram ( https://o2uk.co/O2CIG) , they should be able to help you with this.

Veritas Numquam Perit

Girl in a jacket

View solution in original post

Message 2 of 2
420 Views
1 REPLY 1

Cleoriff
Level 94: Supreme
  • 127772 Posts
  • 834 Topics
  • 7586 Solutions
Registered:

Hi @Steveeboy 

Some things to try

  1. Manually search for another network
  2. Reboot the phone
  3. If you have an iPhone change your data APN to "mobile.o2.co.uk"
  4. If still not working then contact O2 to remove the Roaming bar on your account

. If you message O2 on Facebook ( https://o2uk.co/O2CFB) , Twitter ( https://o2uk.co/O2CTW) or Instagram ( https://o2uk.co/O2CIG) , they should be able to help you with this.

Veritas Numquam Perit

Girl in a jacket
Message 2 of 2
421 Views