Data Usage

[Anonymous]

Hi all,

I'd just like to register my anger at O2 charging me for data usage.  I have set a mobile data usage limit on my own personal phone of less than 10mb (I have 500MB free data on my allowance). I also rarely connect to the internet for anything on mobile network - maybe once or twice a month, and this would be for a quick google search.

So, this month I now have a £15 charge for data through mobile.co.uk - a daily charge and what looks like daily usage charged at midnight everyday.

Can't get through to online chat as they're too busy and can't get through to the store via phone either......

Anyone else having these issues?  

[MI5 · Accepted solution]

O2 only charge for data if you don't have an active data bolt on and then its £1.00 per day. You don't get charged even if you go over your allowance - You just get slowed down, so it sounds to me like you don't have a data allowance.

[Anonymous]

Who is mobile.co.uk? a google search sends you too this
http://www.mobilephonesdirect.co.uk/?utm_source=222409&utm_medium=affiliate&utm_campaign=affiliate_f...

You have not said what phone you are using but certain apps will still use data even when you are not using them like Gmail, Maps, GPS, Facebook so they can be updated. 

If you give us somemore detail, like phone and apps on the phone then we maybe able to advise better.

[adamtemp64]

@steersy mobile.co.uk is a vaild o2 apn http://service.o2.co.uk/IQ/SRVS/CGI-BIN/WEBCGI.EXE?New,Kb=Companion,question=ref(User):str(Mobile),C...

I would guess the op left the o2 out