cancel
Showing results for 
Search instead for 
Did you mean: 

Data Usage

Anonymous
Not applicable

Im confused on my o2 page it says I have used:

 

Total allowance1GB

You've used165.36MB

Remaining858.64MB 

 

but then if i go through anoher link to my data usage it says 1 GB    499.71 MB  used   524.29 MB  left   Why are these different??

 

Message 1 of 4
1,076 Views
1 ACCEPTED SOLUTION

Accepted Solutions

MiamiGuy
Level 6: Acolyte
  • 60 Posts
  • 0 Topics
  • 8 Solutions
Registered:

the APP is real time. and the web page is up to 12 hours behind. If those are the 2 different parts you are looking at, this should be the difference.

I'm a Telefónica UK (O2) employee but post in a personal capacity. As such, views are my own and not those of the company.

View solution in original post

Message 4 of 4
987 Views
3 REPLIES 3

Anonymous
Not applicable

Myo2 takes at least 24 hours to update if I remember correctly. So if you used data say the 22nd then it may not show up on your account till 24th. 

Big difference though. You didn't state how you gained the second lot of information.

Message 2 of 4
1,074 Views

MI5
Level 94: Supreme
  • 144206 Posts
  • 634 Topics
  • 27635 Solutions
Registered:
Are you using a Blackberry?
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 3 of 4
1,055 Views

MiamiGuy
Level 6: Acolyte
  • 60 Posts
  • 0 Topics
  • 8 Solutions
Registered:

the APP is real time. and the web page is up to 12 hours behind. If those are the 2 different parts you are looking at, this should be the difference.

I'm a Telefónica UK (O2) employee but post in a personal capacity. As such, views are my own and not those of the company.
Message 4 of 4
988 Views