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Data Usage

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Anonymous
Not applicable

on ‎14-12-2016 20:21

on ‎14-12-2016 20:21

Currently using a Blackberry 8900 (so quite old), recently I'm incurring charges for data usage when I'm not actually using phone for anything apart from occasional voicecall and a few texts.

Data usage not great but O2 unable to tell me why it's happening.

Anyone have any ideas?

Thanks

John H 

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madasaf1sh
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‎14-12-2016 21:34 - edited ‎14-12-2016 21:35

‎14-12-2016 21:34 - edited ‎14-12-2016 21:35

Hi @Anonymous

This is because the 8900 does a constant ping to either a BES (Corporate Blackberry Server) or to a BIS (Old Blackberry Consumer Service) and Blackberry's Network Operations Centre, to allow you to get BBM and other services.

 

Im assuming its data in Kilobytes or a couple of Megabytes? 

As @MI5 has said turning off data will prevent this

- Xperia 1V - o2 and Spusu
- Pixel 8 Pro - o2 and Vodafone UK

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MI5
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on ‎14-12-2016 20:24

on ‎14-12-2016 20:24

Have you got data turned off on the handset?
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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madasaf1sh
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‎14-12-2016 21:34 - edited ‎14-12-2016 21:35

‎14-12-2016 21:34 - edited ‎14-12-2016 21:35

Hi @Anonymous

This is because the 8900 does a constant ping to either a BES (Corporate Blackberry Server) or to a BIS (Old Blackberry Consumer Service) and Blackberry's Network Operations Centre, to allow you to get BBM and other services.

 

Im assuming its data in Kilobytes or a couple of Megabytes? 

As @MI5 has said turning off data will prevent this

- Xperia 1V - o2 and Spusu
- Pixel 8 Pro - o2 and Vodafone UK
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Anonymous
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In response to MI5

on ‎15-12-2016 23:39

on ‎15-12-2016 23:39

Thank you, Data now turned off!!

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MI5
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on ‎15-12-2016 23:40

on ‎15-12-2016 23:40

Good wink
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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