Solved: Data Sharing

SophieDav · ‎18-11-2021

Hi, Can anyone help me with how to share my data with somebody else please. I have been through the whole app and can’t seem to find any way to do it. I’ve also been on hold for over an hour with o2 😞 many thanks

MI5 · ‎18-11-2021

@SophieDav

You need to have specific sharer plans to do so, there is an in depth guide to sharing data here Guide: How to Share Data on O2

but you can also turn on your hotspot to share data with people close by.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

View solution in original post

madasaf1sh · ‎18-11-2021

@SophieDav

The 2 numbers have to be on the same Family Plan, and full information can be found here How sharer plans work | Help & Support | O2

Customer Services will be closed now, so If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this

- Xperia 1V - o2 and Spusu
- Pixel 8 Pro - o2 and Vodafone UK

MI5 · ‎18-11-2021

@SophieDav

You need to have specific sharer plans to do so, there is an in depth guide to sharing data here Guide: How to Share Data on O2

but you can also turn on your hotspot to share data with people close by.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

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