Data Bolt On not credited into next period

Wallis51 · ‎10-04-2020

Can't find a way of contacting O2 to query why the balance of Bolt On purchased on 26 March wasn't added to period to 27 April.

MI5 · ‎10-04-2020

@Wallis51

All current methods we know of here Guide: Coronavirus Community Help and Support

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

O2

Data Bolt On not credited into next period

My latest bill

Change payment date

Sim swap

Changing Payment Date

Transfer account