on 09-09-2019 00:48
Hi,
My current tariff states a max download of 75gb/month. All the counters on my O2 phone and pc apps say Unlimited data. It does seem to cap at 75gb but I can't track how much I've used. Why is this?
If this is an error and there is an option for unlimited data on my tariff (data only mobile internet device). How do I upgrade?
Kind regards
Graeme
on 09-09-2019 01:12
on 09-09-2019 01:12
on 09-09-2019 01:39
on 09-09-2019 01:39
Is this an old sim only tariff @twoferapound ?
Or maybe a mobile broadband Tariff?
on 09-09-2019 06:36
on 09-09-2019 06:36
I assume you are checking through your MyO2?
Not sure why it would show as unlimited so maybe a glitch in your account setup.
Give customer service a call to see if they can reset something to show the data usage Guide: How to find help & contact O2