on 05-01-2020 17:18
Call customer service on 202 and they will process the claim for you Guide: How to find help & contact O2
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
on 10-01-2020 11:32
Were customer services able to answer your question @Libusa or do you still need some help?
→ COVID-19 support - Help and support from O2 during the lockdown
→ Access for You: Registration - Find out how to register for our Access for You service.
→ Just joined the community or thinking of registering? Check out this handy starter guide!
→ Have a query about your account? See if the My O2 how-to guide will help
If you'd like to take part, why not register?