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DO NOT RENEW MY CONTRACT

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Anonymous
Not applicable

on ‎08-12-2016 10:25 - last edited on ‎08-12-2016 10:28 by

on ‎08-12-2016 10:25 - last edited on ‎08-12-2016 10:28 by

I gave up waiting on 202  for an adviser after 12 minutes !

 

Please do NOT renew my contract beyond 5th January.

 

Please supply a PACK Number so that I can retain [removed]

 

George Brown

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MI5
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on ‎08-12-2016 10:34

on ‎08-12-2016 10:34

This is not CS.
Please follow guide here http://community.o2.co.uk/t5/Pay-Monthly-and-Pay-Go/Cancelling-Your-Contract-A-Guide/m-p/566774/high...
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

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MI5
Level 94: Supreme
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on ‎08-12-2016 10:34

on ‎08-12-2016 10:34

This is not CS.
Please follow guide here http://community.o2.co.uk/t5/Pay-Monthly-and-Pay-Go/Cancelling-Your-Contract-A-Guide/m-p/566774/high...
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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jonsie
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‎08-12-2016 10:35 - edited ‎08-12-2016 10:36

‎08-12-2016 10:35 - edited ‎08-12-2016 10:36

O2 customer service will not see your post here.

Best time to call is 8 - 8.30am or you can use live chat to get your PAC.

Click Here For Social Media Support Links VirginmediaO2
THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS
2020-Awards-jonsie


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MI5
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on ‎08-12-2016 10:37

on ‎08-12-2016 10:37

@Anonymous Please come back to review advice posted.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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