DEFAULT NOTICE SENT IN ERROR

[Anonymous]

I have been sent a bill way over the top of what I use. I have been assured, each of the three times I have called O2 that they are dealing with my request to have my complaint investigated. For O2 to send me a Default Notice is outrageous and absolutely typical of past experience with O2. It is the reason why I  always try to avoid having a contract. 

[jonsie]

Is the default notice for non payment? There should have been a hold put on a payment if you have disputed it and it's being investigated. 

[MI5]

Raise an official complaint http://www.o2.co.uk/how-to-complain

[Anonymous]

Have you gone over your allowances

[Cleoriff · Accepted solution]

Firstly try to get to the bottom of this matter by contacting Customer Services again.  Ask to speak to a manager if you aren't satisfied with the answers you have been given

http://www.o2.co.uk/contactus

[gindygoo]

One more thing, do not just ignore this notice. Get it dealt with asap!

Charlie.

[jonsie]

Hopefully the op will come back then we can advise further. 

[Cleoriff]

---

@jonsie wrote:

Hopefully the op will come back then we can advise further. 

---

Not sure they will ...despite the user name of @Anonymous

[jonsie]

---

@Cleoriff wrote:

---

@jonsie wrote:

Hopefully the op will come back then we can advise further. 

---

Not sure they will ...despite the user name of @Anonymous

---

Posted early morning so maybe an angry rant?