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DD not come out

paulbacon
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My monthly bill always comes out on the 28th of the month (or the next day if it falls on a weekend). However, checking my bank statement today nothing from o2 has come out. The DD is still set up and i can see the last request was made last month.

 

Wondering if yesterday being a bank holiday may have delayed payment being taken?

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Anonymous
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check online to see your bill, it will tell you when the payment is due, was your account held for any reason last month or is your account in credit if you had a broadband deal, you online myo2 will answer your questions. hope this helps

View solution in original post

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Anonymous
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Possibly yes as it was a bank holiday
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paulbacon
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I did have another DD that came out today which was due same time as the o2 one.
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Anonymous
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check online to see your bill, it will tell you when the payment is due, was your account held for any reason last month or is your account in credit if you had a broadband deal, you online myo2 will answer your questions. hope this helps
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Anonymous
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If you wish you can contact cs on 202
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paulbacon
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@Anonymous wrote:
check online to see your bill, it will tell you when the payment is due, was your account held for any reason last month or is your account in credit if you had a broadband deal, you online myo2 will answer your questions. hope this helps

Myo2 says balance is zero and payment should be taken today. However they always say balance is zero before the payment is actually taken. Everything ok from previous month

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paulbacon
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@Anonymous wrote:
If you wish you can contact cs on 202

Rang them they said its showing as paid today

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Anonymous
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That's good then
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paulbacon
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@Anonymous wrote:
That's good then

yea just weird that its not showing on my bank statement, when like i said other DD have

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Anonymous
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Probably computer glitch
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