Solved: Cyprus

PeterHorsman · ‎15-10-2020

Here I am in Cyprus on holiday from the UK with 'no signal' on all of the available networks, and automatic. Been like this for five days ever since i came out here.

Any ideas please??

Peter

MI5 · ‎15-10-2020

@PeterHorsman

Some things to try.
1 - Manually search for a different network.
2 - Reboot your phone
3 - Call customer service to check for any roaming bars Guide: Coronavirus Community Help and Support or http://www.o2.co.uk/contactus
4 - If using an iPhone, change data apn to "mobile.o2.co.uk"

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

View solution in original post

MI5 · ‎15-10-2020

@PeterHorsman

Some things to try.
1 - Manually search for a different network.
2 - Reboot your phone
3 - Call customer service to check for any roaming bars Guide: Coronavirus Community Help and Support or http://www.o2.co.uk/contactus
4 - If using an iPhone, change data apn to "mobile.o2.co.uk"

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

PeterHorsman · ‎15-10-2020

A re-boot appears to have accessed me to a local network.Thanks

MI5 · ‎15-10-2020

You're welcome

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

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